Today making an e-commerce order with the help of a Chatbot may appear a little alien concept, but down the years this may not be the case. With technology closing up every possible gap with blink of an eye, Chatbot may become more chatty and may as well become an integral part of our lives by turn of the next decade. They will do everything without us having to put even minutest of efforts – from recharging our dish connection to ordering an expensive gift from an e-tailer.
If such a future has already made you feel excited, you can already experience it on Niki. This chatbot app designed by the Bengaluru based Niki aims to become your perfect e-commerce facilitator, which will make your on line shopping as easy as taking a stroll in the park. If you can imagine a scenario where all it takes is few seconds of text conversations with automated Chabot to induce you into buying an expensive stuff, then you’re certainly hitting the right button.
Niki’s chatbot app, by the way, can do much more than filling up your shopping cart. It can book hotels and buses, hire a cab and even collect your clothes from nearby laundry. In a nutshell, Niki doesn’t merely talk, but walks the talk by getting you everything that you ever needed.
It won’t be an exaggeration to say that apps like Niki may pave way for the next big revolution for the e-commerce sector and the likes of Flipkart and Amazon should be more than happy about this.
But Niki is Not Only When in the Fray
Niki is competing in an arena where competition is pretty healthy, since there are quite a few companies that are seeking to bring chatbot revolution into our everyday lives.
However, Niki’s chatbot has a good edge over all other competitors, since it is probably amongst the few one that is backed by artificial intelligence (AI) technology. This essentially makes Niki’s chatbot completely automated and also more adaptive as well as sophisticated enough to understand human languages. On other hand, most chatbots operated by other competitors boost a hybrid model, combining automation with backhand support by actual humans.
The Bengaluru Company’s efforts to harness AI technology for its product has been well recognized by the industry experts, with many labeling it as one of the most promising AI startups of India. As such there are not many promising AI startups in India, which certainly makes this firm standout in the crowd.
Bots take time to become flawless. AI and ML help them improve, so as many conversations as you have with Niki, she learns more about you and provides more accurate results with every interaction. Nonetheless, it has already given us strong hint that coming years a pleasant change is about to embrace our shopping experience.
Niki has got the backing of heavyweights
A young startup like NIKI certainly couldn’t have asked for better funding, when its funds are coming from pockets of industry veterans & big business tycoons like Ratan Tata & Ronnie Screwvala. These two gentlemen’s not only boost deep pockets, but reservoir of vast experience and unparalleled business acumen. Hence when Ratan Tata predicted this startup to become the ‘anmol ratan of the startup world,’ Niki had all the reason to feel proud.
Will Mr. Rata Tata’s prophecy ever come true? More importantly, will Niki bring the revolution that it promises to bring in our online shopping world? Of course, we’ll have to wait patiently for some years to get any definite answers for these teasing questions.
Until then, we’ll keep our fingers crossed and repose our belief in young & restlessly ambitious startup like Niki.